This notice talks about the cookies and similar tracking technologies that we use across the websites we operate and all the services we provide to you.
Last updated: 25 May 2018
What cookies/tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Cookies help us to operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.
- grabyo-session-id, JSESSIONID (Session)
These are session cookies that are used to authenticate and maintain your logged in state when using our websites.
- uid (Analytics)
This cookie helps us provide video viewing analytics and insights such as determining unique video views.
Third party cookies
- Google Analytics (Analytics)
- GoSquared (Analytics)
We use GoSquared to measure customer actions on our websites to enable us to support our customers and understand user experience
- Facebook (Analytics)
We use Facebook as a medium to talk to customers and to measure effectiveness of campaigns
- LinkedIn (Analytics)
We use LinkedIn as a medium to talk to customers and to measure effectiveness of campaigns
- Twitter (Analytics)
We use Twitter as a medium to talk to customers and to measure effectiveness of campaigns
- DoubleClick (Analytics)
We use DoubleClick to help manage our digital marketing activities
- Wootric (Functionality)
We use Wootric to enable us to provide Net Promoter Surveys (NPS)
How can you control cookies?
You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:
- Google Chrome
- Microsoft Internet Explorer / Edge
- Mozilla Firefox